Helping People Learn, Connect, and Build What Matters

I design learning experiences, build meaningful communities, and turn ideas into work that actually sticks.

Helping People Learn, Connect, and Build What Matters

I design learning experiences, build meaningful communities, and turn ideas into work that actually sticks.

Hello. I'm Frankie Robinson

People often come to me when they need clarity; whether that's around learning and development, designing meaningful experiences, or building communities people actually want to be a part of. My background is in L&D, web development, and education, and my work often sits at the intersection of strategy, design, and connection.

Topics & Workshops

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From Intake to Impact: How Better Alignment Leads to Better Learning

Know what to listen for and why Before You Design Learning
Learning solutions are often built before the real problem is clear. This session focuses on the intake phase of L&D; where clarity is either created or lost. We’ll explore how to ask better questions, surface real needs, and align stakeholders before design begins. Participants leave with a repeatable intake approach that leads to stronger outcomes.

Best for: L&D professionals, instructional designers, consultants, enablement teams

Business professionals discussing financial graphs and charts in an office setting.

When Data Supports Trust: How to Use Data to Coach Sales Teams, Not Control

Data-Driven Decision-Making That Builds Trust on Sales Teams
Front-line sales leaders are surrounded by data, yet many struggle to use it without eroding trust. This session explores how data can be used as a coaching tool rather than a control mechanism. Participants learn how data-informed decisions fit within the employee support lifecycle, supporting performance while strengthening trust.

Best for: Front-line sales managers, enablement leaders, people leaders

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Building Professional Communities People Actually Want to Engage In

Designing for Belonging, Momentum, and Meaningful Participation
Many professional communities struggle because participation is simply expected from the audience. This session breaks down what makes communities engaging and sustainable. Participants will explore how to design for belonging, reduce participation friction, and create momentum beyond one-time events, focusing on experience design over platforms or tactics.

Best for: Community leaders, L&D professionals, associations, internal culture teams

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Instructional Design & Leadership Development​

Your leaders already carry the vision for your organization’s success, but vision alone isn’t enough. I partner with you to design workshops, programs, and blended learning experiences that meet your managers where they are and give them the tools to lead with confidence. From new-to-title readiness to advanced leadership capability, I help your team build the skills, confidence, and decision-making power needed to move people and business forward.

Process & Workflow Improvement

When systems feel clunky or slow, progress stalls. I work alongside your team to untangle bottlenecks and streamline processes using Agile methods, Azure DevOps, and Lean Six Sigma practices. The result isn’t just efficiency; it’s clarity. Your people spend less time navigating barriers and more time focusing on the work that matters most. Together, we’ll shape workflows that empower your team to deliver consistently, adapt quickly, and achieve measurable impact.

AI-Enabled Learning and Workflow Solutions

AI doesn’t replace your expertise. It amplifies it. I help teams integrate AI into their business strategies in ways that reduce manual effort and free up time for what matters most: people. Whether it’s designing simulations that mirror real-world challenges, building automations that streamline workflows, or creating data-driven tools that surface insights, I’ll help you leverage AI as a trusted ally. Your team stays in control, and the technology works for you; not the other way around.

Frankie has been instrumental in my growth, always sharing innovative ways to streamline processes and impact learners. She leads with both skill and character.
Sr. Training Manager

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See what others say about me.

Her presentation was smooth and informative. She answered questions without missing a beat and was clearly well prepared.
Sr. Training Manager of Design
Frankie makes complex ideas simple and inspiring — she gave me tools I could use right away.
Principal Project Program Manager
She is an excellent leader and organizer. Frankie knows how to structure projects so everyone stays on task and engaged.
Training Manager
Frankie has been instrumental in my professional growth, sharing innovative ways to streamline processes and impact learner retention.
Sr. Training Manager of Design
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